1. Accounts
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To shop online, you may create an account with accurate, current, and complete information.
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You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
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Flooring House reserves the right to suspend or terminate accounts that provide false information or misuse the platform.
2. Products & Availability
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We specialize in modern and hand-knotted rugs available in various sizes.
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Product images are for illustrative purposes; actual colors and textures may vary slightly.
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All products are subject to availability. Flooring House reserves the right to update, modify, or discontinue products at any time.
3. Pricing & Payments
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Prices are listed in AUD (Australian Dollars) and include GST unless stated otherwise.
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We accept major payment methods as shown at checkout.
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Flooring House reserves the right to correct pricing errors and cancel orders placed at incorrect prices.
4. Orders & Shipping
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Once you place an order, you will receive an order confirmation by email.
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Shipping times and costs vary depending on your location and will be provided during checkout.
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Flooring House is not liable for delays caused by couriers, customs, or unforeseen circumstances.
5. Returns & Refunds
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Rugs can be returned within 14 days of delivery in their original condition and packaging.
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Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.
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Refunds will be processed within 7–10 business days after receiving and inspecting the returned item.
6. Website Use
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You agree not to misuse the website, interfere with security features, or attempt unauthorized access to any part of the site.
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All content, including images, text, and designs, is the property of Flooring House and may not be copied or reused without permission.
7. Limitation of Liability
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Flooring House will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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Our maximum liability is limited to the amount paid for the product purchased.
8. Changes to Terms
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Flooring House reserves the right to update or modify these Terms & Conditions at any time.
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Updates will be posted on this page, and continued use of the website indicates acceptance of the revised terms.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Flooring House
Shop 6/55–61 York Road, Jamisontown NSW 2750
Email: penrith@flooringhouse.au
Phone: 02 8201 3837
